Text message notifications

Approval prompts by text.

withHuman is a service that lets an AI agent pause and ask a named person before it takes a consequential action. When a request is waiting on you, withHuman can tell you by text message or WhatsApp, so you can open it and decide from your phone.

These messages go only to people who have an account with a withHuman customer, who added their own mobile number inside the product, and who agreed to receive them. We never buy numbers, never message anyone who has not opted in, and never use these numbers for marketing.

What the messages say

Two kinds of message exist. A confirmation code proves the number is yours when you add it, and an approval prompt tells you that an agent is waiting on your decision. A prompt names the tool and the agent, says when the request expires, and links to it. It never contains the request details, which stay inside the product behind your login.

withHuman: your confirmation code is 298206. It expires in 15 minutes. Reply STOP to opt out.

withHuman approval: stripe.refund from support-bot. Expires 3 Sep 16:20 UTC. https://go.withhuman.ai/2fK9q

How you opt in

Opting in happens on the Notifications page of your withHuman account, which requires signing in. You type your mobile number in international format, tick a box that starts unchecked to agree to receive messages at that number, and press Send code. A six digit code arrives by text; entering it confirms the number. Nothing is sent to a number that has not been confirmed this way, and a prompt reaches a number only after you add it to your own notification ladder.

The Phone section of the withHuman Notifications page: a field for a mobile number in international format, an unchecked consent checkbox reading 'I agree to receive text messages from withHuman about approval requests at this number', the disclosure text beneath it, and a Send code button.
The opt-in form as it appears inside the product. The consent box is unchecked until you tick it.

The consent text next to the box reads: "I agree to receive text messages from withHuman about approval requests at this number. Message frequency varies with how often an approval needs you. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help."

Frequency, rates, and stopping

Message frequency varies with how often an agent needs your decision; most reviewers receive a few messages a week. Message and data rates may apply. Reply STOP to any message to opt out, and you will receive one confirmation and nothing more. Reply HELP for help, or email [email protected]. You can also remove the number from the Notifications page at any time, which stops delivery immediately. Replying START to a number you stopped resumes messages.

Mobile information collected for these messages is not shared with third parties or affiliates for marketing or promotional purposes. See the privacy policy and the terms of service.